Don can handle challenges! And as an elderly couple finally realizing that the time had come to move to an “independent living” facility, we presented plenty. Our 15-year-old condo was in a great location, but it was in need of considerable maintenance and upgrading, some we had recognized, some we had not. A similar condo a few doors away had failed to sell for several months. Don patiently spent hours educating and encouraging us (occasionally kicking and screaming a tad) to do the things his experience told him it would take to bring our place up to its potential, procedures with which we had zero expertise, which in total took about two months to complete.
The independent contractors (carpentry, carpeting, roofing, and more) he recommended were all professional, prompt, and very helpful. Don also found the perfect person to handle the sale of our household goods that would not fit in our new apartment, and the removal of a huge amount of (memory-filled but otherwise valueless) stuff that we had accumulated over 60 years of married life. And he even recommended a small family-operated moving company, the members of which actually made the process of packing and moving across town enjoyable.
The bottom line: every bit of Don’s advice was spot on, as witnessed by the fact that our condo was sold within three days after it was listed, and the net proceeds of the sale, after all those repairs, renovations and other expenses associated with the sale, exceeded (by about $20,000) the expectations we had when we first decided to sell.
Throughout the whole, 6-month-long, process (from when we first contacted Don and put our name on a waiting list for a new apartment until the closing) Don was always there to help with every step. Much more than an agent, he served as our advisor, wise counselor, and even at times psychotherapist (trust us: moving for the last time is stressful). He is a true professional--by the standard that applies to the medical profession--who puts his clients’ interest first, and will go that extra mile.
As witnessed by one final illustration: Closing Day. It was the first cold snap of the winter. We were due at the title company office at 10:30. Our car would not start (we had sold our other car a few days earlier). Don picked us up at our apartment and chauffeured us to the closing.