Valery made everything so easy to where I(Karen) could understand it. Always updating us, asking if we have any question she would answer our questions any time and explaining what's coming up. I'm one that gets nervous in dealing with selling and signing papers. Val has a wonderful spirit that I needed of everything will be fine, its okay and very calming. I enjoyed working with her and I would most certainly let anyone needing a realtor Val would be it. She's great and awesome to work with.